Frequently Asked Questions
Please read our FAQ before sending us a message.
Sometimes a product does not meet the quality expected. In these cases, we will of course, help you to make a claim. Follow the steps below and complete your claim with the correct information so that we can handle your case right away. Please submit the claim via our web form on the contact page.
Our shipping is from our global wearhouse, we determinded to give you the best quanlity and best deal, so our delivery maybe need longer time;when your package leave to custom, it might take 5-10 days to do antiepidemic check(during time, you may cannot check your package status by shipping number), so please be patient and due to cov-19, it may takes 10-30 days to arrive.Thank you for your understanding!
You can check order tacking by clicking on your order id in your order confirmation email